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Jay went above and beyond while I waited for my F-150 to come in constantly giving me updates on progress and potential deals available for when it arrived. Sarah walked me through all of the new features on my truck, which there were lots, in a friendly and understandable way. Couldn’t have asked for better service
a week ago
This is the first time visiting McDonnell Ford. I was looking for Bronco Sport for my wife and a new truck for me. We met Jay Thompson, Jay made the experience easy and friendly. No usual dealer pressure sales or all the other annoying stuff that you normally get. Thank you Jay and thanks too to Sarah… I will most certainly use them again and will highly recommend.
a month ago
Thanks to McDonnell Motors for always providing exceptional customer service. All of the staff are friendly, professional and helpful. You have especially gone "over and above" this Fall in all of my calls and visits. Thank you.
a month ago
This was my first purchase at McDonnell Motors. And I have to say, it was the BEST experience I've had purchasing a vehicle. I dealt with Jay Thompson and Sarah Kustermans and they both were amazing to deal with. They didn't hide any information and made the sale an easy and smooth transition. I absolutely LOVE my new Ford Edge and I would highly recommend going there. All their staff is great! Definitely coming back to buy from them again!
2 months ago
Thanks for the exceptional service yet again. Always a pleasure working with the McDonnell team.
3 months ago
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